Return Policy

Thank you for shopping with Lena Ellen!

In the event that you need to make a return, please make sure that your item(s) comply with our return policy.

-All return items must be postmarked within 14 days of purchase date.

-You are responsible for the shipping and handling of the returned item. Original and return shipping fees are non-refundable.

-All merchandise must be unworn, unwashed, smoke-free, with original tags attached.

Exchanges:

Our inventory is constantly changing, so we cannot accept exchanges.  We recommend sending back the return item(s) to be processed for a refund, then placing a new order for the items you want.

Damages:

All damages must be reported within 3 days upon receipt

 

Please mail all Returns to:

Lena Ellen

123 Hillcrest Drive

Andalusia, AL 36420